At Famlify, we take your family's privacy seriously. This Privacy Policy explains how we collect, use, and protect your information when you use our family organization app. We believe in transparency and giving you control over your data.
Information We Collect
Account Information
When you create a Famlify account, we collect:
Parent email address (for account login and communication)
Password (encrypted and securely stored)
Family name and member names
Payment information (processed securely through our payment provider)
Children's Information
We are committed to protecting children's privacy:
Children access the app using a simple PIN (no email or personal information required)
We only collect first names and profile pictures (optional) for children
We do not collect, use, or disclose personal information from children without verifiable parental consent
Parents have full control over their children's profiles and data
Usage Information
To improve our service, we collect:
Quest completion data (to track progress and streaks)
App usage statistics (features used, time spent)
Device information (device type, operating system, app version)
Calendar events, meal plans, and grocery lists (stored securely and only accessible to your family)
How We Use Your Information
We use your information to:
Provide and maintain the Famlify app and its features
Process Dad Bucks transactions and rewards
Send important account notifications (password resets, billing updates)
Improve app functionality and develop new features
Provide customer support
Ensure app security and prevent fraud
We do NOT:
Sell your personal information to third parties
Show advertisements in our app
Share your family's data with advertisers
Use your data for purposes other than providing our service
Data Security
We implement industry-standard security measures to protect your information:
All data is encrypted in transit (HTTPS/TLS)
Passwords are encrypted using industry-standard hashing
Payment information is processed through PCI-compliant payment providers
Regular security audits and updates
Access controls and authentication for all data access
Data Sharing and Third Parties
We only share your information with:
Payment Processors: To process Dad Bucks transactions (Stripe or similar)
Cloud Service Providers: To host our app and store data securely (AWS, Google Cloud, etc.)
Analytics Services: To understand app usage and improve performance (anonymized data only)
Customer Support Tools: When you contact us for help
All third-party services are bound by confidentiality agreements and only receive the minimum data necessary to perform their services.
Your Rights and Choices
You have the right to:
Access Your Data: Request a copy of all data we have about you
Correct Your Data: Update or correct any inaccurate information
Delete Your Data: Request deletion of your account and all associated data
Export Your Data: Download your family's data in a portable format
Opt-Out: Unsubscribe from marketing emails (account emails are required)
We retain your data for as long as your account is active. When you delete your account, we permanently delete all personal data within 30 days, except where we are required to retain certain information for legal or regulatory purposes.
Children's Privacy (COPPA Compliance)
Famlify is designed for families with children. We comply with the Children's Online Privacy Protection Act (COPPA):
We require verifiable parental consent before collecting any information from children under 13
Parents can review, delete, or refuse further collection of their child's information at any time
We do not condition a child's participation on disclosure of more information than is necessary
Children cannot create accounts independently—only parents can add child profiles
International Users
Famlify is operated from the United States. If you are located outside the U.S., please be aware that information we collect will be transferred to and processed in the United States. By using Famlify, you consent to the transfer of your information to the United States.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through the app. Your continued use of Famlify after changes are made constitutes acceptance of the updated policy.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us: